Monday 13th May 2024

NYC - New York City Metro, NY, US Emergency Maintenance - Router Software Upgrade

Detail: This notification is to inform you of emergency maintenance that may affect your Server24 services in New York. Please review the details of this notification to determine how it will affect your service.

Event Type: Router Software Upgrade Start: 2024-05-13 02:00:00 Eastern End: 2024-05-13 14:00:00 Eastern Location(s): New York City Metro (NY1) Client Affecting: Yes Device(s): All Virtual Private Servers Second Branded and Whitelabel Nameserver ( and ns2.)

The JunOS version on the router will be upgraded to fix a software related bug. This bug is known to cause routing related issues and will be installed with high priority to prevent unexpected network downtime. We expect brief unavailability in 15 to 20 minute periods during the upgrade process. The large maintenance period has been scheduled to allow preparation prior to the upgrades and monitoring post upgrades.

If you have any questions regarding this notice, please contact us at

SOLVED: The update is in place, we are monitoring the situation.